INTERCULTURAL TRAINING FOR HEALTHCARE PROFESSIONALS
Intercultural competence has become a key qualification that is essential for hospital staff, doctors, and nursing staff. Whether it's integrating foreign assistant doctors into the team or communicating with patients from other cultures or religious backgrounds, healthcare workers need to learn how to deal with the “foreign.”
Intercultural training for international healthcare professionals offers an ideal framework for building and strengthening participants' intercultural skills. In the Intercultural Training for International Healthcare Professionals seminar, you will learn the most important basics of intercultural competence in the healthcare industry. We teach the most important cultural differences, create understanding, and present tried-and-tested strategies for successful adaptation.
Contents
- Self-perception and external perception
- Basic knowledge on the topic of “Intercultural and transcultural competence in the healthcare system”
- Basic intercultural knowledge for the healthcare sector and approaches to dealing with patients and colleagues from other cultures
- Culturally and religiously differing perspectives on health and illness
- Sensitization to dealing with people from other cultural backgrounds in everyday clinical practice
- Communication skills in everyday clinical practice
- Dealing with intercultural misunderstandings and conflicts in everyday clinical practice, medical practices, and nursing care
Goals
- Gaining knowledge about value systems and cultural characteristics
- Training awareness of cultural similarities and differences
- Competently mastering intercultural encounters in everyday clinical practice, medical practices, or nursing care
- Different values, norms, and working methods, as well as understanding other perspectives
- Understanding the characteristics of intercultural communication processes
- Understanding the cultural differences of interaction partners
Target groups
Healthcare professionals with and without a migration background who work in healthcare facilities where everyday interactions are increasingly shaped by cultural diversity.
Methods
Our intercultural training for international healthcare professionals offers an exciting mix of methods, including keynote speeches, simulations, and group work. We work with you interactively, using a variety of lively methods. In addition to role-playing and case studies, group and partner work, and simulations, examples from everyday professional life form an important part of our “methodology toolkit.”
Venue
The training courses either take place at our premises or we organize the event at your location.
Management
The training courses are led by Dr. Zakariae Soltani, an intercultural trainer for the healthcare sector certified by the German Society for Intercultural Training Quality (dgikt), who has proven experience in the field of intercultural training for healthcare professionals.
